Neftaly: Developing Coaching Skills for Change Agents
Introduction
Change is not just about implementing new systems or processes—it’s about transforming people, mindsets, and culture. At Neftaly, we recognize that Change Agents play a pivotal role in guiding individuals and teams through uncertainty, resistance, and growth. To be truly effective, they need strong coaching skills that empower others to embrace change, build resilience, and achieve lasting results.
Why Coaching Skills Matter for Change Agents
- Builds Trust & Connection – Coaching fosters open communication and helps employees feel heard and supported.
- Encourages Ownership – Instead of “pushing” change, coaching helps individuals find their own motivation and commitment.
- Develops Problem-Solving & Adaptability – Coaching equips people to think critically, navigate challenges, and embrace innovation.
- Sustains Transformation – Lasting change happens when people feel capable and confident, not just compliant.
Program Objectives
The Neftaly Developing Coaching Skills for Change Agents program equips participants to:
- Understand the principles of coaching and its role in organizational change.
- Apply active listening, questioning, and feedback techniques to support individuals.
- Identify and overcome resistance to change through empathetic dialogue.
- Facilitate growth-oriented conversations that inspire action.
- Strengthen emotional intelligence and resilience as a Change Agent.
Key Learning Areas
- The Coaching Mindset: Shifting from directive leadership to facilitative guidance.
- Core Coaching Competencies: Active listening, powerful questioning, feedback, and goal-setting.
- Coaching for Change: Supporting people through the emotional cycle of change.
- Building Resilience & Growth Mindsets: Encouraging adaptability and confidence in uncertain environments.
- Practical Coaching Tools: Frameworks like GROW, CLEAR, and solution-focused approaches.
Methodology
Neftaly uses a blended learning approach combining:
- Workshops & Masterclasses – Interactive sessions with real-world simulations.
- Case Studies & Role Play – Applying coaching techniques to organizational change scenarios.
- Peer Coaching Circles – Practicing skills in safe, supportive groups.
- Action Learning Projects – Applying coaching in live change initiatives.
Who Should Attend
- Change Managers and Change Agents
- HR and OD Professionals
- Team Leaders and Supervisors
- Anyone responsible for driving transformation within their organization
Outcomes & Benefits
By completing this program, participants will:
- Gain confidence in coaching conversations that unlock potential.
- Build stronger relationships that support trust and collaboration.
- Learn strategies to manage resistance with empathy and influence.
- Enhance their impact as Change Agents, driving sustainable change.
Conclusion
At Neftaly, we believe that change is most powerful when people are empowered, not imposed upon. Developing coaching skills equips Change Agents to guide individuals through transition with clarity, compassion, and confidence. Together, we can create organizations that not only adapt to change but thrive in it.

